Cookie Policy - ticomart.uk

In short: TicoMart uses necessary cookies to run its store. Optional analytics, personalisation or advertising technologies are used only where permitted and, when required, after you have made a choice through our cookie controls.

1. What are cookies?

Cookies are small text files stored on your computer, phone or other device when you visit a website. They can help a website work, remember choices, keep a basket active, measure performance or support advertising.

This policy also covers similar storage and access technologies, such as pixels, tags, scripts, local storage and software development tools, where they perform comparable functions.

2. Who we are

This website is operated by TicoMart. If you have questions about our use of cookies, email info@ticomart.uk or use our contact form.

3. How we use cookies

Category	What it does	Your choice
Strictly necessary	Operates essential functions such as the shopping basket, checkout, account login, security, fraud prevention, network management and remembering cookie choices.	These cannot normally be disabled through our cookie tool because the requested service would not work correctly.
Functional	Remembers optional preferences such as selected currency, interface choices or enhanced website features.	Used with consent where legally required. Disabling them may cause preferences to be forgotten.
Analytics	Helps us understand visits, popular pages, errors and how customers use the website so we can improve it.	Used only where permitted by law and subject to any consent or opt-out requirement that applies.
Advertising	May measure campaigns, limit repeated adverts or support personalised advertising and audience measurement.	Not activated until you consent where consent is required. You may withdraw consent at any time.

4. Cookies used by our online store

Our ecommerce platform may set necessary cookies or similar identifiers when you add products to your basket, view basket contents, sign in, place an order or use checkout. These technologies help remember basket contents, link your actions across pages and protect customer sessions.

Account and checkout cookies may contain a random identifier but are not intended to store complete payment-card details. Payments may be handled by independent payment providers that use security or fraud-prevention technologies under their own privacy and cookie information.

5. Currency preferences

If you select GBP, USD or another available display currency, we may store that choice so prices remain consistent while you browse. This preference may be stored in a cookie, session or browser storage. Exchange rates and the final charged currency remain subject to the information shown at checkout and your payment provider’s terms.

6. Contact forms and security

Our contact forms and website security services may use technologies to submit forms correctly, prevent spam, detect abuse and protect the website. Technologies that are essential for a form or security feature requested by you may be treated as strictly necessary. Optional tracking connected with these services is controlled separately where required.

7. Analytics and advertising services

If analytics or advertising tools are enabled, they may receive information such as a cookie identifier, IP address, device type, browser, pages visited, referring website, approximate location and interactions with our store. We do not intentionally permit these tools to receive complete payment-card details.

Non-essential analytics and advertising technologies will not be activated before consent where consent is legally required. The providers and exact technologies used can change as we update our website; our cookie banner or preference centre should display the current categories and choices available on your device.

8. First-party and third-party cookies

First-party cookies are set by ticomart.uk. Third-party cookies are set or accessed by another organisation whose service appears on our website, such as a payment, analytics, embedded-content or advertising provider. Third parties may process information under their own privacy policies.

9. Session and persistent cookies

Session cookies usually expire when you close your browser.
Persistent cookies remain for a defined period or until you delete them, for example to remember preferences.

We aim to use retention periods that are proportionate to each purpose. Actual expiry periods may be visible through your browser tools or our cookie preference centre.

10. Managing your choices

You can accept, reject or adjust non-essential cookie categories using our cookie banner or preference centre. Withdrawing consent should be as easy as giving it. Changing your preference does not make earlier lawful processing unlawful.

You can also block or delete cookies through your browser settings. Blocking necessary cookies may stop features such as the basket, account login or checkout from working correctly. Browser controls vary, so consult your browser’s help pages for instructions.

Important: Simply continuing to browse is not treated as consent for non-essential cookies where active consent is required.

11. International processing

Some technology providers may process information outside the United Kingdom. Where personal information is transferred internationally, we use or require an appropriate lawful transfer mechanism and safeguards where applicable. See our Privacy Policy for more information.

12. Updates to this policy

We may update this policy when technologies, providers, legal requirements or our website change. The latest version will appear on this page with a revised “Last updated” date.

13. Contact and complaints

For cookie or privacy questions, email info@ticomart.uk. You may also raise a data-protection concern with the UK Information Commissioner’s Office through ico.org.uk/make-a-complaint.