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Customer SupportHow can we help?
Have a question about a product, delivery or your order? Send us a message and the TicoMart support team will get back to you as soon as possible.
Send us a message
Complete the form below and provide as much detail as possible.
Your information will only be used to respond to your enquiry and
provide customer support.
Before you contact us
Where can I check my order?
Sign in to My Account and open Orders to view your recent orders and available order details.
How do I request a return?
Review our Refund and Returns Policy, then contact us with your order number and reason for the return.
What should I include in my message?
Include your order number, the email used at checkout and a clear description of the issue.
Can I change an order after placing it?
Contact us as soon as possible. Changes are not guaranteed once an order has entered processing or dispatch.